At Royal Marble Empire, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request information, or submit an enquiry through our website.

This may include:

• Name
• Phone number
• Email address
• Company or business name
• Project details
• Product requirements
• Any other information you choose to provide in your enquiry or communication with us

We may also automatically collect certain technical information when you visit our website, such as your browser type, device type, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests.
• Provide information about our marble products and services.
• Discuss product availability, pricing, designs, and project requirements.
• Communicate with you regarding your enquiries.
• Improve our website, products, and customer experience.
• Maintain the security and functionality of our website.
• Comply with applicable legal and regulatory requirements.

We will not use your personal information for purposes unrelated to your interaction with us without an appropriate basis or your consent where required by applicable law.

3. WhatsApp and Other Communication

If you choose to contact us through WhatsApp, phone, email, or social media, the information you provide through those platforms may be processed by the respective service provider as well as by Royal Marble Empire.

Those third-party platforms have their own privacy policies and terms, which govern their handling of your information.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and analyze website traffic.

Cookies are small files stored on your device when you visit certain websites.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Analytics and Website Usage

We may use analytics or similar tools to understand how visitors use our website. This may include information such as:

• Pages visited
• Time spent on the website
• Device and browser information
• General geographic information
• Website interactions

This information helps us understand website performance and improve our services.

6. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted service providers where reasonably necessary to operate our website, communicate with customers, provide services, maintain website functionality, or comply with legal requirements.

We may also disclose information where required by law, legal process, or a valid request from a competent authority.

7. Data Security

We take reasonable technical and organizational measures to protect the personal information we receive from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, fulfilling legal obligations, resolving disputes, and enforcing agreements.

The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or other external services.

Royal Marble Empire is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing them with personal information.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Ask questions about how your information is being used.

To make a privacy-related request, please contact us using the details below.

11. Children’s Privacy

Our website is not specifically directed toward children, and we do not knowingly collect personal information from children for the purpose of providing our services.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Royal Marble Empire
Phone: +91 6367870124
Email: royalmarbleempire01@gmail.com
Location: Jaipur, Rajasthan, India